Welcome to Looktech, where innovation meets style with Looktech AI Glasses powered by GPT-4.1. Our shipping policy is designed to ensure a seamless delivery experience for customers across the United States Continent. Please review the details below.

Note on Pre-orders

The Looktech AI Glasses are currently available for pre-order and are estimated to ship in September 2025. Pre-order now to receive priority shipping and enjoy early access ahead of the standard release.

Shipping Destinations

We currently ship exclusively within the contiguous United States (excluding Alaska, Hawaii, military addresses, and PO Boxes).

Processing & Delivery Times

• Standard Glasses: Orders are processed within 1-3 business days; delivery takes 7-15 business days after shipment.
  
• Prescription Glasses: Orders require 5-7 business days for processing; delivery takes 7-15 business days after shipment.
  

Note: Processing and delivery times may be delayed during holidays or due to unforeseen circumstances.

Shipping Costs

Free Standard Shipping: Available on orders of $240 or more.

Shipping Methods

Orders will be shipped via USPS.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. 

Special Notes

We do not ship to PO Boxes. Delays may occur during holidays or due to customs inspections (for rare cases of international processing).

Lost or Damaged Shipments

If your order arrives damaged or is lost, please contact us within 7 days of delivery at customer@looktech.ai. Include photos of the issue, and we’ll arrange a replacement or refund as needed.

Taxes & Duties

U.S. Orders: Applicable sales tax is included at checkout based on your location.

Order Modifications & Cancellations

Orders can be modified or canceled by contacting customer service before shipment. Once prescription lens processing begins, cancellations are no longer possible.

For any questions, reach out to us at customer@looktech.ai. We’re here to ensure your Looktech AI Glasses arrive promptly and in perfect condition!